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FAQ’s about Elixirs and our Products

  • What is an elixir?
    A. Herbal elixirs are synergistic blends of high volume of plant material brewed in water and finished with citrus and natural sweetener. Our formulas are based on positive results over many years of private clinical practice.
  • I’m worried about drinking herbs, are they safe?
    Yes, all the herbs we use in our drinks are GRAS (Generally Recognized as Safe). Generally recognized as safe, GRAS is an American Food and Drug Administration (FDA) designation that a chemical or substance added to food is considered safe by experts, and so, is exempt from the usual Federal Food, Drug, and Cosmetic Act (FFDCA) food additive tolerance requirements
  • Are your drinks safe for kids?
    Yes, they are safe for kids and beneficial for them too. Kids love the fresh, juicy flavors and elixirs are a great way to get kids the nourishment their growing bodies need.
  • Are your drinks Organic?
    The herbs in our elixirs are all organic. One of our missions is to support as many small, independent herb farmers and growers as we possibly can. These growers can’t always afford an organic certification, though they still work with organic practices and, in some cases, even exceed them. As we continue to develop our supply chain in accordance with our values, we will use the plants grown by these farms more and more. We are weighing out the benefit of getting an organic certification for our elixirs while making sure not to be prevented from supported small farmers around the world.
  • Are your drinks Raw?
    Our drinks are not raw. Each batch is hand brewed to draw out the most vital constituents of dried plant material we can deliver. Herbal elixirs should not be confused with raw fruit and vegetable juices, though they are often even more nutritious and beneficial to the body than those healthy drinks.
  • Are your drinks Vegetarian, Vegan, Paleo, Gluten Free, Non Gmo?
    All of our drinks are vegetarian, vegan, gluten free, and non GMO. We are working on our Non-Gmo certification and will update you as we move the process along.
  • What is the Shelf Life of your drinks?
    The shelf life of our drinks is up to one year, as long as they are unopened. Once you open the bottle, it needs to be refrigerated if you plan to finish it at a later date. The benefits of our elixirs are not lost over time, but don’t wait to enjoy yours for the full flavor experience.
  • Does it need to be refrigerated?
    We recommend you enjoy them cold. An unopened elixir doesn’t require refrigeration.
  • Is there sugar in your drinks?
    None of our drinks contain sugar or artificial sweeteners. We only use a small amount of maple syrup and monk fruit sweetener in each drink for sweetness. Who doesn’t like maple syrup? You can get more information on our monk fruit sweetener here

FAQ’s about ordering and shipping?

  • Where can I buy your drinks?
    You can always order them here on our website. Stay tuned to our store locator to find a local retailer near you, as we continue to grow. If you would like to carry our drinks, please contact us at wholesale@goldthreadherbs.com.
  • Can I pick up my order locally?
    You can place your order online and choose local pickup at checkout. Local pickup orders should all be placed online rather than over the phone to our office. You will receive instructions when your order is placed on how and when to pick up your order.
  • Do you ship your drinks? What does it cost?
    Yes we ship drinks anywhere in the country. The cost depends on the weight of your order, what type of delivery you choose and where you are located. Please see our shop page to order.
  • Do you ship internationally?
    Unfortunately, we don’t ship our products outside the USA at this time. We do ship anywhere in the good ole U S of A.
  • How long will it take my package to arrive?
    That all depends on where you live and which shipping method you choose. We offer UPS shipping and you can choose anything from overnight delivery to standard ground shipment. You can reference UPS.com for estimated cost and times. We are located in Florence, Massachusetts for your reference.
  • When do you ship?
    We process orders M-F 10-5. We do not ship on Saturday or Sunday. Our postal pick up time is late in the day. If you place your order late day, it will not be processed until the following day. If you place your order late on Friday, it will not be processed until Monday
  • What shipping methods are available for your web orders?
    We currently offer UPS for all online order fulfillment. Please follow links to UPS.com for specific guidelines on shipping times and standards before choosing your shipping method at checkout. Goldthread is not responsible for issues with shipping carriers or for packages left at residential doorsteps.
  • What if my order is damaged when I receive it?
    Please contact us at customerservice@goldtheadherbs.com or call us at (413) 341-3747 and we will be happy to assist you.

FAQ's about Monk Fruit Sweetener

  • What is Monk Fruit?
    Monk Fruit or Luo Han Guo (Siraitia Grosvenorii) is a rare perennial plant cultivated mainly in the mountains of Guangxi Zhuang Autonomous Region in China. Unlike most fruits, whose sweetness comes from fructose, Monks Fruit’s sweetness comes from natural mogrosides that are 300 times sweeter than sugar. Modern research shows that Monk Fruit extract does not elevate blood sugar or insulin.
  • What is our Monk Fruit Sweetener made of?
    It is made from Erythritol, a sugar alcohol made from fermented glucose from certified non-GMO corn and high-purity Monk Fruit (Luo Han Guo) fruit extract. It contains no flavors, colors, preservatives or additives of any kind.
  • What is Erythritol?
    Erythritol is a sugar alcohol that exists naturally in many plants such as grapes and mushrooms and in fermented foods like cheese, wine and beer. It is produced through a natural fermentation process and it does not cause dental cavities or contribute to tooth decay since mouth bacteria can’t metabolize it. Erythritol has about 65-75% of the sweetness of sugar. Erythritol is the only sugar alcohol produced through fermentation.
  • Is our monk fruit sweetener safe?
    Yes, it has been sold in Japan for over fifteen years and has an excellent safety record. No adverse reactions have ever been reported. In the US , it has GRAS (Generally Recognized as Safe) status.
  • Is our monk fruit sweetener non-GMO?
    Yes! It is Non-GMO Project Verified.
  • Is our monk fruit sweetener Kosher?
    Yes, it is Kosher certified by Kosher Check.
  • Is it safe for people with corn intolerance?
    Yes, it is safe for people with corn intolerance, sensitivities or allergies because it contains no corn proteins that may trigger allergic reactions. 100% of corn protein is eliminated during the fermentation process used to create Erythritol.
  • What makes our Monk fruit sweetener different from other sweeteners?
    It is the only sweetener on the market that successfully combines Erythritol with Monk Fruit – a prized Chinese medicinal fruit. It also lacks the burnt taste often associated with Monk Fruit-based sweeteners.

Other FAQ’S

If you don’t see the answer to your question here, please email us at customerservice@goldthreadherbs.com or call (413)341-3747.

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